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Description
ATV312HU15N4Main Range of product Altivar 312 Product or component type Variable speed drive Product destination Asynchronous motors Product specific application Simple machine Assembly style With heat sink Component name ATV312 Motor power kW 1. 5 kW Motor power hp 2 hp [Us] rated supply voltage 380 500 V 15 10 % Supply frequency 50 60 Hz 5 5 % Network number of phases 3 phases Line current 6. 4 A at 380 V, Isc = 5 kA 4. 8 A at 500 V EMC filter Integrated
Main
| Range of product | Altivar 312 |
| Product or component type | Variable speed drive |
| Product destination | Asynchronous motors |
| Product specific application | Simple machine |
| Assembly style | With heat sink |
| Component name | ATV312 |
| Motor power kW | 1.5 kW |
| Motor power hp | 2 hp |
| [Us] rated supply voltage | 380...500 V - 15...10 % |
| Supply frequency | 50...60 Hz - 5...5 % |
| Network number of phases | 3 phases |
| Line current | 6.4 A at 380 V, Isc = 5 kA 4.8 A at 500 V |
| EMC filter | Integrated |
| Apparent power | 4.2 kVA |
| Maximum transient current | 6.2 A for 60 s |
| Power dissipation in W | 61 W at nominal load |
| Speed range | 1…50 |
| Asynchronous motor control profile | Factory set : constant torque Sensorless flux vector control with PWM type motor control signal |
| Electrical connection | Al1, Al2, Al3, AOV, AOC, R1A, R1B, R1C, R2A, R2B, LI1...LI6 terminal 2.5 mm² AWG 14 L1, L2, L3, U, V, W, PA, PB, PA/+, PC/- terminal 5 mm² AWG 10 |
| Supply | Internal supply for logic inputs: 19...30 V 100 mA, protection type: overload and short-circuit protection Internal supply for reference potentiometer (2.2 to 10 kOhm): 10...10.8 V 10 mA, protection type: overload and short-circuit protection |
| Communication port protocol | Modbus CANopen |
| IP degree of protection | IP20 on upper part without cover plate IP21 on connection terminals IP31 on upper part IP41 on upper part |
| Option card | Communication card for CANopen daisy chain Communication card for DeviceNet Communication card for Fipio Communication card for Modbus TCP Communication card for Profibus DP |
Complementary
| Supply voltage limits | 323…550 V |
| Network frequency | 47.5...63 Hz |
| Prospective line Isc | 5 kA |
| Continuous output current | 4.1 A at 4 kHz |
| Output frequency | 0…500 kHz |
| Nominal switching frequency | 4 kHz |
| Switching frequency | 2...16 kHz adjustable |
| Transient overtorque | 170…200 % of nominal motor torque |
| Braking torque | 150 % during 60 s with braking resistor 100 % with braking resistor continuously 150 % without braking resistor |
| Regulation loop | Frequency PI regulator |
| Motor slip compensation | Suppressable Adjustable Automatic whatever the load |
| Output voltage | <= power supply voltage |
| Tightening torque | Al1, Al2, Al3, AOV, AOC, R1A, R1B, R1C, R2A, R2B, LI1...LI6: 0.6 N.m L1, L2, L3, U, V, W, PA, PB, PA/+, PC/-: 1.2 N.m |
| Insulation | Electrical between power and control |
| Analogue input number | 3 |
| Analogue input type | AI1 configurable voltage 0...10 V, input voltage 30 V max, impedance: 30000 Ohm AI2 configurable voltage +/- 10 V, input voltage 30 V max, impedance: 30000 Ohm AI3 configurable current 0...20 mA, impedance: 250 Ohm |
| Sampling duration | AI1, AI2, AI3: 8 ms analog LI1...LI6: 4 ms discrete |
| Response time | AOV, AOC 8 ms for analog R1A, R1B, R1C, R2A, R2B 8 ms for discrete |
| Linearity error | +/- 0.2 % for output |
| Analogue output number | 1 |
| Analogue output type | AOC configurable current: 0...20 mA, impedance: 800 Ohm, resolution: 8 bits AOV configurable voltage: 0...10 V, impedance: 470 Ohm, resolution: 8 bits |
| Discrete input logic | Logic input not wired (LI1...LI4), < 13 V (state 1) Negative logic (source) (LI1...LI6), > 19 V (state 0) Positive logic (source) (LI1...LI6), < 5 V (state 0), > 11 V (state 1) |
| Discrete output number | 2 |
| Discrete output type | Configurable relay logic: (R1A, R1B, R1C) 1 NO + 1 NC - 100000 cycles Configurable relay logic: (R2A, R2B) NC - 100000 cycles |
| Minimum switching current | R1-R2 10 mA at 5 V DC |
| Maximum switching current | R1-R2: 2 A at 250 V AC inductive load, cos phi = 0.4 and L/R = 7 ms R1-R2: 2 A at 30 V DC inductive load, cos phi = 0.4 and L/R = 7 ms R1-R2: 5 A at 250 V AC resistive load, cos phi = 1 and L/R = 0 ms R1-R2: 5 A at 30 V DC resistive load, cos phi = 1 and L/R = 0 ms |
| Discrete input number | 6 |
| Discrete input type | (LI1...LI6) programmable at 24 V, 0…100 mA for PLC, impedance: 3500 Ohm |
| Acceleration and deceleration ramps | S, U or customized Linear adjustable separately from 0.1 to 999.9 s |
| Braking to standstill | By DC injection |
| Protection type | Input phase breaks: drive Line supply overvoltage and undervoltage safety circuits: drive Line supply phase loss safety function, for three phases supply: drive Motor phase breaks: drive Overcurrent between output phases and earth (on power up only): drive Overheating protection: drive Short-circuit between motor phases: drive Thermal protection: motor |
| Insulation resistance | >= 500 mOhm 500 V DC for 1 minute |
| Local signalling | 1 LED (red)drive voltage: Four 7-segment display unitsCANopen bus status: |
| Time constant | 5 ms for reference change |
| Frequency resolution | Analog input: 0.1...100 Hz Display unit: 0.1 Hz |
| Connector type | 1 RJ45 for Modbus/CANopen |
| Physical interface | RS485 multidrop serial link |
| Transmission frame | RTU |
| Transmission rate | 10, 20, 50, 125, 250, 500 kbps or 1 Mbps for CANopen 4800, 9600 or 19200 bps for Modbus |
| Number of addresses | 1…127 for CANopen 1…247 for Modbus |
| Number of drive | 127 for CANopen 31 for Modbus |
| Marking | CE |
| Operating position | Vertical +/- 10 degree |
| Outer dimension | 382 x 239 x 170 mm 143 x 105 x 150 mm 184 x 149 x 157 mm |
| Height | 143 mm |
| Width | 107 mm |
| Depth | 152 mm |
| Net weight | 1.8 kg |
Environment
| Dielectric strength | 2410 V DC between earth and power terminals 3400 V AC between control and power terminals |
| Electromagnetic compatibility | 1.2/50 µs - 8/20 µs surge immunity test level 3 conforming to IEC 61000-4-5 Electrical fast transient/burst immunity test level 4 conforming to IEC 61000-4-4 Electrostatic discharge immunity test level 3 conforming to IEC 61000-4-2 Radiated radio-frequency electromagnetic field immunity test level 3 conforming to IEC 61000-4-3 |
| Standards | IEC 61800-3 IEC 61800-5-1 |
| Product certifications | UL DNV CSA C-Tick NOM GOST |
| Pollution degree | 2 |
| Protective treatment | TC |
| Vibration resistance | 1 gn (f= 13…150 Hz) conforming to EN/IEC 60068-2-6 1.5 mm (f= 3…13 Hz) conforming to EN/IEC 60068-2-6 |
| Shock resistance | 15 gn for 11 ms conforming to EN/IEC 60068-2-27 |
| Relative humidity | 5…95 % without condensation conforming to IEC 60068-2-3 5…95 % without dripping water conforming to IEC 60068-2-3 |
| Ambient air temperature for storage | -25…70 °C |
| Ambient air temperature for operation | -10…50 °C without (with protective cover on top of the drive) -10…60 °C with derating factor (without protective cover on top of the drive) |
| Operating altitude | <= 1000 m without 1000...3000 m with current derating 1 % per 100 m |
Contractual warranty
| Warranty | 18 months |
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 18 reviews
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Product Reviews
★★★★★ 5
BEST ROBOVAC EVER!
Size: 11S MAX
This is BEST Robovac you'll ever own, IMHO.
I purchased the first robovac made by a different company when these little things were a completely new concept. This is BEST Robovac you'll ever own, IMHO. I purchased the first robovac made by a different company when these little things were a completely new concept. It was such a surprise as to how good it was, and how it made a difference in time spent housekeeping every day. I've been a fan ever since (20+ yrs) and have tried many different brands and models. The Eufy is the best! And I have purchased 3 of this model.
Depending upon your budget and specific needs, there are things I've learned, and I'm going to break those points down for your consideration. Possibly they may apply to your situation. These points are some requirements that make all the difference to me and my lifestyle. ~~>
#1. Two auxiliary brushes.: This is the most important thing for me and is a no brainer, IMHO. The two brushes, one on each side of the front edge (approx 11 and 2 o'clock) sweep the debris to the underneath center of the unit where it is sucked up. Because there are two, they sweep a larger area, and because the vac covers the same areas more than once, you get better cleaning results. This is very important in kitchens and high traffic areas. Also corners are swept from both sides.
#2. Undercarriage rotating beater brush: I have both carpeted and uncarpeted areas. I need more than just suction to lift dust, pet hair, dirt, and debris from my floors. My kitchen does not have carpet so an undercarriage beater brush is not a requirement, but my Family room has carpeting, and my Living room has Oriental wool and silk rugs. They need a light agitation to help lift up the dust so the vacuum can easily suction it up. A beater brush is a major requirement for my floors for this reason.
#3 Scheduling option: this is WONDERFUL! Our major living areas are scheduled to vacuum after we've gone to bed, and our bedrooms and bathrooms are scheduled while we are gone during the day. Happy feet!
#4. Rechargeable on its own! Need I say more? It goes back to the recharging station to recharge itself when it needs more juice. YAY! We live on three floors, and this is a huge plus for us.
#5. The Customer service with this company is amazing! If you have any issues, regardless of how small, they will get back to you, and immediately help. They respond, and do not merely send you to a FAQ link.
#6. It is gentle and does not smack into your furniture, scuffing it.
#7. The more you use it, the cleaner your house will be. Regular dusting is done on a daily basis so there is less and less dirt and dust to deal with. It is amazing the difference! Weekend freedom!
#8. You do not have to do much prep at all, just check for loose cords to not become tangled. When I bought my first robovac I didn't use it too often because I was unnecessarily moving furniture, rugs, floor lamps, trash cans, etc. Then one day, I left a door open and the robovac sneaked out of the room I'd religated it to. When I returned home, the little vac had done my whole house (single level @ 2000 sq feet) and it was GREAT. I realized that all I needed to do from then on was to let it go do its thing. Lesson learned.
My Eufys are my workhorses and I recommend this little gem of a vac if you are considering it. IMHO It will be a good investment. It has been for me, and my family (including cats and dogs).
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Reviewed in the United States on March 13, 2025
★★★★★ 4
Absolute worth the money
Size: 11S MAX
The RoboVac works well for me.
Very easy to use, not noisy, easy to empty dust collector out, picks up dust and crumbs etc. better than expected. It works on its own from room to room and transitions just fine from hard to soft surfaces. It even manages my higher pile carpet in some rooms. It‘s not heavy, so I use it upstairs and downstairs, just carry it up or down, plug in and start it. Easy!
It works best if you get all cords and anything that it could caught up in out of its way beforehand.
Sometimes it gets itself ‚ worked up’ and goes over one area several times which is weird.
My house ist quite big and if it works over one area over and over, it does not have enough battery life to do the entire ~16000 sqft. floor on one level with different rooms and changing surfaces (I expected this, no prob. for me).
The vacuum results are not as good as using a Miele canister vacuum ( my other vacuum) but good enough so the Miele only has to be pulled out from time to time for a deep vacuuming.
I would buy it again.
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Reviewed in the United States on May 15, 2021
★★★★★ 5
Good Value
Size: 11S MAX
Works as advertised. Quiet and efficient. The price was competitive.
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Reviewed in the United States on May 18, 2026
★★★★★ 1
Customer service –4 stars. Vacuum, 5 stars
Size: 11S MAX, Size: 11S MAX
I received the wrong remote control for this product. It doesn't work with the vacuum at all. I called Eufy customer support twice. The 1st time, after I told them the issue with the remote, they would put me on a 3 minute hold, come back and ask me the same question. This happened 3 times. They then asked me for my email address so I could send them the picture of the remote. They told me to stay on hold but the call disconnected and I never received the email to send them the pictures. The 2nd time I called them I told them the same issue with the remote, they put me on a 25 minute hold and they never came back. I instead received an automated survey message to let them know how they did. They did poorly. Massive waste of time. I didn't want to return the whole vacuum just because of the remote. It's refurbished and the vacuum itself works very well! All I need is the correct remote.
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Reviewed in the United States on May 4, 2026
★★★★★ 5
My favorite robot vacuum! Works awesome!!
Size: 11S MAX, Size: 11S MAX
Eufy is by far my favorite robot vacuum brand we had one for several years and it did amazing with everything from dust to hair and even rocks didn’t phase it! It is super easy to set up, turn on, the settings are very user friendly and emptying the dust bin is super simple! They are very powerful but also compact and can fit in smaller places so that’s great for us and even when I don’t think there’s much on the floor it always gets full! You honestly can’t beat the price for how great these awesome little vacuums work definitely get your value for your money! I was a little skeptical getting the refurbished or Like-New one but I am super impressed so far! So grateful for tools like this to have around that are great at lending a hand 🤩
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Reviewed in the United States on January 12, 2026